"YOU CALL, WE DELIVER"
/FAQ
What are the benefits of using refilled printer cartridges?
Firstly, you’ll be saving money – buying a printer manufacturer’s replacement cartridge will cost you a lot more than choosing a refilled cartridge. Secondly, you’ll be doing your bit to help the environment by re-using the plastic casing and saving precious resources. Our inks and toners are specifically formulated to match leading brand cartridges so the print quality is guaranteed to be just as good, if not better.
Are recycled cartridges inferior to new ones?
No. We use the best inks and toners
available, and we also replace all worn and moving parts in toner cartridges. Each cartridge is then vigorously tested to ensure optimum print performance before we let you take it away.
What is a remanufactured cartridge?
Remanufactured is the term often used when referring to refilled laser cartridges. This is because, as well as refilling them with toner, we check all of the moving parts, and if any need replacing we do so. How many times can my cartridge be Refilled/ Remanufactured? Inkjet and laser cartridges can be refilled / remanufactured several times. We have some customers that have used the same cartridge over 25 times, saving them hundreds of pounds. We clean, test and guarantee every cartridge will perform as well as the original, hence our 100% money back guarantee.
If I buy a cartridge from you will it void the warranty on my printer?
When printer manufacturers sell printers at low cost, they do so because their profits come from selling expensive low volume replacement cartridges. At one time, you had no choice but to buy one of their cartridges. Now on many occasions you can cut into their primary source of profit by using refilled or compatible cartridges. Of course the printer manufacturers wish to protect their own interests, and will often threaten to void your printer warranty if you use compatible cartridges. However, it is strictly illegal for them to do so. They cannot void your warranty simply for using different manufacturer's cartridges.We have sold thousands of refilled and compatible cartridges and never had an incident where a customer's warranty was "voided" from using our products.
Are you aware that some original cartridges purchased are sometimes manufactured from recycled materials?
Yes - the information is on the packaging. HP cartridges: "Made in Japan from the highest quality new and recycled materials". Canon cartridges: "Canon has implemented a cartridge recycling programme. This cartridge may contain reconditioned parts and remoulded materials."
Is there anything I can do at home?
I have not used my printer for some time and the printouts are streaky or a colour is missing. You need to perform a head clean/cleaning cycle using the software that was issued with your printer - the print head in your printer or on your cartridge is probably blocked. There are a number of ways you can do this depending on the type of printer you are using - please consult your user manual for the correct method, or contact us at Ink-Point UK. Our experts will be able to advise on you how to fix your problems and if they persist, we can arrange to thoroughly inspect and repair your printer.